[Resolved] Eureka Forbes — don't ever buy the machine from this rubbish company | |||
I have booked my order on 8 july 2017 and it was very urgent because my old water purifier had stopped working. So i have called to this company executive and their sales guy told me it get installed latest by 12 july 2017. Then i have booked the machine and paid the amount same time. After that no one turned to see that machine has deliver or not. Till date 22/07/2017, i am only calling them again and again asking when it will get installed. Its our fault that we have booked machine from this company. Every time you call they give a new number to call and check, that guy will give another guy will number. It is like a game just passing from one person to another. Their is no outcome. It is better guy's not to purchase any thing from this company. There service is worst. Once your cheque or payment get cleared, no one will look towards you. And there customer care is worst. Every time you call they will say sir we are escalating. I don't know what these #*g guy's escalate. Daily i am purchasing water from outside and in same amount which i have spent would have purchased other purifier. So if any one is going to buy any thing from this company please keep in mind you have to suffer, what i and other are suffering. It is better go to local shop and purchase from them. Was this information helpful? | |||
Aug 23, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jul 23, 2017 Eureka Forbes Customer Care's response Dear Shivraj, Kindly send in your contact number and location. I'll have the concerned team connect with you soon. Regards, Priya | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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