[Resolved]  Eureka Forbes — dr. aqua guard magna hd ro (nxt) [protected] hsn/sac code 8421

Address:	Allahabad, Uttar Pradesh, 211002
Website:	[email protected]

I had purchased your above product on 31.10.2017 vide your
Invoice no.[protected] ref no [protected]. The water purifier
Does not work properly and not pouring water. Then i lodge a
Complain no.[protected] on 3.07.2018. A service engg. Visited
Our house and try to repair the fault, but after his several effort
He could not repair he tell us that some parts are not working.
When these parts are available to him he comes again.
Even lapsing of 15 days he will not come. As per doctors advice
I purchased the water filter. If it is not working what is the need of it.
Again i lodged a complain on 18.07.2018 no.[protected].
I requested you to look into matter. Please repair it immediately.
If repairing is not possible please change it. Otherwise i will take
Suitable action.
Your reply
We regret for the inconvenience caused to you.

We have registered a follow-up for your open service request number [protected]. Your follow-up request number is [protected].

Please note we are escalating your open service request to concern area service manager to ensure technician will visit your premises as early as possible and addresses your concerns.

For any further assistance please reach us at[protected], write to deepa. [protected]@eurekaforbes.co.in or visit www.eurekaforbes.com
This complain was made by me on 25/7/18 and 31/7/18 but no action was taken yet. Please look into the matter otherwise we have no option to move into consumer forum.

Siddharth srivastava
[protected]
25/17 a tagore town
Allahabad 211002