[Resolved]  Eureka Forbes — dr. aquaguard classic+ water purifier

Address:411033

I have purchased dr. Aqua guard classic+ water purifier on dated[protected] and since purchased to till date[protected] not a single servicing done, while purchasing the purifier company executive told and promise me servicing will done twice in a year as a complimentary with the purifier. But not a single call from service person. Now already 10 months have been passed and only 2 month remaining for ending the complementry offer. I am not happy with the service & promise from the comany.
Apart from above one more promise from company executive given for purchasing the purifier that once i am done with purchasing i will get wrist wastch, which is not received yet.

Company making us fool by giving such promises which they forgot to fullfil. But if i would get paid amc then they will regoureously follow the schedule.

At the last i am not atall satisfied with the service.
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Dec 3, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2018
Eureka Forbes Customer Care's response
Dear Sachin,

I'll surely have my team get in touch with you. Kindly share your registered contact number or customer ID here for further assistance.

Regards,
Anita
Verified Support
Oct 26, 2018
Eureka Forbes Customer Care's response
Dear Sachin,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita
Verified Support
Oct 29, 2018
Eureka Forbes Customer Care's response
Dear Sachin,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita
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