[Resolved]  Eureka Forbes — dr-aquaguard-magna

Address: 560043
Website: www.eurekaforbes.com

We purchased Dr Aqua guard less than 2 weeks back. It is not working from day 2. I called customer service more than 10 times, issue is not resolved yet. When ever I call, they are saying, you will get call today. But know one is calling. I told them I want to return back the aqua guard ( as per the policy, we can return in 30 days). But, they are saying I brought product in july, which is wrong.
Please do the needful to resolve the issue.
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2017
Eureka Forbes Customer Care's response
Dear Pradeep,

Kindly send in your registered contact number and customer ID here. My team will surely connect with you at the earliest to address your concern.

Regards,
Priya
Sep 16, 2017
Updated by pradeepkumarpatil
Hi, Attached invoice, please let me know if you need anything.

Thanks
Pradeep
[protected]

 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7787
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information