[Resolved]  Eureka Forbes — dr aquaguard magna filter

Address:	560043
Website:	Eureka Forbes limited

We have purchased this product on may 2017. After purchasing within a month it got blocked requested for a service. We called customer care they came told your overhead tank is not that height from which pressure is not coming hence it has blocked this was the reason given. So we though it might be. Again the same problem came within 15 days now again they told same also told to put one extra filter outside so that it will not block. This repeated for 6 months we lost our patience and shouted on service person. Now he is telling some motor inside has problem and will bring motor went. After two days another person came and told he is new to service and told motor is ok. Something he did and told now it is ok. But immediately after he went service request light again came. Immediately we called him but he is not responding. We complied to customer care again and again for one week. But not got any response. So we complained to online consumer court. Now after 4 days they came and took our filter and told that technician will check in our service center. But there is something fishy in all these. After giving that much amount of rs.18000/- and this type of filter unit they have given. I am thinking to officially lodge a complaint. Any one plz help me.