[Resolved]  Eureka Forbes — dr aquaguard magna hd ro (nxt)

Address:Chennai, Tamil Nadu, 600041

I have been a eureka customer for last 2 (Two) decades. Recently i decided to replace/upgrade my water purifier and hence contacted your office. A team consisting of m/s punitha and rajadurai visited my residence, gave me a demonstration of the above unit and gave an offer. The offer was: (A) price rs.15890/- (B) discount on my old unit as a buy back rs.500/- (C) cheque from the amc agency for the value o[censored]nutilised period of the existing amc contract. Accordingly i place the order and the supply was made. But now the above gentlemen have gone back on their promises regarding the cheque from the amc agency for eh value o[censored]nutilised period, which is 4 months and 8 days.
I am a senior citizen of 80 years and it is highly improper of your organisation representative to take me for a ride like this. I have paid cheque for rs.14390/- but expect you to reprimand your representatives and compensate me for the utilised portion of the amc contract by arranging to issue me a cheque as promised by our representatives at the time of demonstration. Your urgent response is awaited. Regards. T v sundaram
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Oct 22, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
Eureka Forbes Customer Care's response
Dear Mr. Sundaram,

Kindly share your registered contact number/customer ID here. I'll have the concerned team to get in touch with you for further assistance.

Regards,
Anita
Complaint comments 

Comments

We've latest bought Aquaguard Classic+ (billing on Chopra Furnishers, hanuman mandir chowk, kapurthala (Pb.)
This product is leaking and we have complained to our Sales person 9095466 (Jaswinder Kumar). He is also not coming for many days and even not given us demo for this product. We have called him many times but not giving us response.
Eureka Forbes Customer Care's response, Sep 22, 2017
Verified Support
Dear Customer,

Request you to send in your registered contact number or customer ID here. I'll surely have my team get in touch with you soon to fix the issue in your product.

Regards,
Anita

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