Eureka Forbes — Dr. Aquaguard Magna HD RO+UV NXT(EA)

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Hyderabad

Dear Eureka Forbes,
I purchased DR AQUAGUARD MAGNA HD RO+UV NXT (EA) from your salesperson and they haven't told me about candle cost and that i need to buy an AMC to change the candles every time. Every executives doesn't tell about the product is chip based and it's mandatory to change candles every year and it stops working after consumption of 5000 liters.
For 2 years, I am taking an AMC, and every year you are increasing the cost f the AMC for changing the candles. And the cost of AMC is too high every year. Almost, it will reach the equipment cost in next 2 years. currently, you are charging AMC 6000 per year. It is too costly for normal economic people.
Also, there is no provision to change only the damaged candle alone.
it's not only single person problem and try to provide alternative soltuion to all your customer to avoid burden to use the Eureka Forbes.