[Resolved] Eureka Forbes — dr aquaguard magna ro customer service. | |
Customer id: [protected]. I don't understand why anything can be so superbly pathetic until i met eureka forbes. The so called executive assured me a service of my now defunct dr. Aquaguard by 4:00 pm of the previous day i. E., 20/09/2018. However it's 21 of the next day and still no reply whatsoever. Even before that on 19/09/2018, i personally called the technician directly and the answer was "i am busy today but i'll try tomorrow" and that tomorrow never came. I failed to understand why's there so lackadaisical attitude that a supreme company like you are holding. You should understand that the product is not a desire/want but a necessity. The product has been in a non-performing state since the 18th and it's 21st today. Accidently you might have some understanding as to how hardship we may possibly be facing. I don't have the leisure to keep calling and running pillar to post everywhere. Moreover the product is just a month old. You didn't took time to install. But after the installation the "forget it" attitude is amusing. Kindly treat this with supreme urgency and dedication. Do i need to sign off with thank you, sorry no not at all. Was this information helpful? | |
Oct 28, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Sep 21, 2018 Eureka Forbes Customer Care's response Dear Muankim, I have shared your details with my team in Shillong. They will soon get in touch with you. Request your patience. Regards, Anita Verified Support Sep 24, 2018 Eureka Forbes Customer Care's response Dear Muankim, I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts. Regards, Anita | |
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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