[Resolved]  Eureka Forbes — Dr Aquaguard Magna RO+UV

Address:Mumbai City, Maharashtra
Website:www.eurekaforbes.com

I have purchased online Dr.Aquaguard Magna RO+UV from ecommerce website of www.eureka forbes.com, by making full payment of Rs.17490/- thro credit card on 11th Sept 2015 vide Transaction id is [protected], Payment GatewayHDFC, Customer ID is [protected] Order ID is [protected] order will be delivered to you in 8 working days. with great surprise i got the product home delivered at my home address on 14th sept 2015. I have been chasing their online Ecommerce Tel No for Installation of water Purifier. Only Empty promises made, No one is attending my complaint. Also I made a compliant at Local Chennai Customer helpline No on 19th sep.2015, they hv given the complaint No, stating someone will call and attend your installation needs, till now today is 21st sep 2015. No one has come for installation. I am really frustrated and it is causing a metal tension. After paying full money, not get the rightful service from this great company. I have a lot of high regards about their product quality, but the service part during my first experience itself is disgusting. The Product Purchased in my name Viswanathan
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Aug 8, 2021
Complaint marked as Resolved 
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Hi Viswanathan,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team
Hi Viswanathan,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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