[Resolved]  Eureka Forbes — Dr Aquaguard magna UV purifier-Delay in servicing

Address:	Ernakulam, Kerala, 682036
Website:	www.eurekaforbes.com

I have bought your product 11 months back.Machine complaints are happening frequently and its taking a too long time to get it rectified even though its in warranty period.
Presently also I have some complaint with my purifier for which i have registered on Feb 24th and they haven't turned up still.I have made several calls to their Kochi office also and they are not giving any notice so long.
Trusting a company like eureka forbes and buying their product and after that when complaints are happening and the company showing no respect to their customers is really called cheating.And its not the first time happening to me.When ever complaints are registered, they are taking more than 3 weeks to turn up.And this time it has crossed 3 weeks also.Worst part is everything is happening in warranty period itself and my warranty period is getting wasted without even using it.
When this complaint occurred previously, I have Emailed to their customer service for which also they didnt bother to reply back.If a company like Eureka Forbes is doing like this to a customers whose purifier have not even become one year, What is the point in trusting that company and buying their products???