[Resolved] Eureka Forbes — Dr aquaguard magna water purifier defect

Bhaswati Sengupta

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700103
Website:	www.eurekaforbes.com

I have raised a complaint on saturday (8th july) that the water purifier is not working and its an urgent request to send the technician. Today its 11th july and still now a technician did not come for the service.
My machine is under contract and this is the third time in 3 months that i had to lodge complaints for the machine.
I have been calling up customer care innumerable times with no resolution. I do not have drinking water at home since last 4 days and presently at the mercy of my neighbours.
Pathetic customer service!

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Aug 21, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

Eureka Forbes Customer Care's response Dear Bhaswati,

Request you to send in your registered contact number/ customer ID so that my team can get in touch with you soon to address your concern.

Regards,
Priya