[Resolved]  Eureka Forbes — Dr. Aquaguard Old stock received but paid for nw stock

Address:	Kolkata, West Bengal, 700059
Website:	www.consumercomplaints.in

Hi,
I purchased DR. AQUAGUARD MAGNA HD RO + UV + Mineral Cartridge + Biotron and I paid Rs. 18, 490 online n 2nd November, 2016 directly to Eureka Forbes (Customer ID is [protected] and Order ID is [protected] ). However the product which I received shows the price Rs. 17490, as mentioned in the tax invoice (Invoice No. [protected] dated[protected] and the supplied box. After repeated call and sending emails to Eureka customer care, I was told that the delivered machine was old stock for Rs. 17490 and I paid for new stock for Rs. 18490 so the difference of Rs. 1000 is there between payment and tax invoice. since I paid for new stock at Rs. 18, 490, I would like to replace my delivered old stock and with the new stock for Rs. 18, 490/- for which I paid the money online through Eureka forbes. One technician also visited my house but he didn't resolved my problem. Hope through this complain form my problem will get resolved.