[Resolved] Eureka Forbes — Dr. Aquaguard water purifying system model eternity | |||||
In consultation with eureka forbes sales person mr. Purushottam tallari employee code 9052309 i purchased aquaguard eternity water purifier online on 21september2016. Order no[protected]. The unit was installed at our house on 23 sept. It was not working. The water output was 250 ml per minute. As per technical specification in their manual the water out put is 2000 ml per minute. I sent service request by sms on same day. After rigorous follow up service person came on 26sept evening. After several trials the problem remained unsolved. Inlet water pressure is more than specified. Sales person purushottam is not reviving phone calls since 26 morning. I am very disappointed with the product quality and service Was this information helpful? | |||||
Dec 6, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 03, 2016 Eureka Forbes Customer Care's response Hi Ramesh, We understand your concern. Please share with us your contact details/ customer ID and our team will connect with you at the earliest. Regards, Anu | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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the service person did the servicing, changed filters . now my equipment started leaking a lot.
Regards,
Leena