[Resolved] Eureka Forbes — Dr magna

aKansal

from Delhi, Delhi

Address:

Dehradun, Uttarakhand, 248125

I purchased dr magna around 4-5 months back. It is giving problem. i have complained on 2nd nov 15 complaint no[protected], also complained on line, even several times over so called customer. care also escalated but of no use not even a single courtesy call. This is the situation while my product is under warranty. I dont know what Eureka is going to do after warranty expires.Very hopeless, pathetic services are being catered by Eureka. We very well know one cannot live without water and these service people keep on last priority unbelievable. You are kindly requested to intervene the matter. Rajiv Arora -mob.-[protected]

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Aug 7, 2021

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

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Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Akansal,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team

aKansal

from Delhi, Delhi

Plz let us know what is earliest ? You give us date, now we are fed up.Every work has some date schedule etc.So far not even a single call.
Very strange in your company nobody is there to listen customer's voice, grievances etc.
regards
RAJIV ARORA
[protected]

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Akansal,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team