[Resolved]  Eureka Forbes — dust bags for eureka forbes steel trendy vacuum cleaner

Address:Bangalore, Karnataka, 560083

Hi,

I am facing this issue from past six months. I own a eureka forbes steel trendy vacuum cleaner, the reusable dust bag zip is of very cheap quality and it is torn when i try to close it for the first time. When i call up the customer service and requested the new dust bag, the lady rudely told that i can get that at the vendor. But when i asked her to provide her the vendor address in bangalore, she still even rudely told the vendor list is available in the internet. I could not get any vendors who is selling the eureka forbes dust bags in bangalore. Still i have the issue and the vaccum cleaner is getting dust because of not using for long time. Any one help me in this regard would be appreciated.
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Nov 2, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2017
Eureka Forbes Customer Care's response
Dear Ram,

Please share your registered contact number/customer ID here. I will have my team get in touch with you to address your issue.

Regards,
Anita
Complaint comments 

Comments

My dust bag has been stolen by some one sir please solve my problem i can't use my forbes for cleaning purpose please send me one new dust bag so i can use my forbes.please sir kindly fix my problem
Eureka Forbes Customer Care's response, Nov 17, 2018
Verified Support
Dear Swati,

Please share your registered contact number/customer ID here. I'll have my team connect with you as soon as possible to help you further.

Regards,
Shiraz
Eureka Forbes Customer Care's response, Nov 23, 2018
Verified Support
Dear Swati,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Shiraz
Eureka Forbes Customer Care's response, Nov 27, 2018
Verified Support
Dear Swati,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Shiraz

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