[Resolved] Eureka Forbes — Dynyamite Vaccum Cleaner | |||
1)Problem since 18/10/2016 2)Customer ID : [protected] 3)As per explained by your Co's Head CRC Mr. Vijay Mane the Model I have bought will run 15 to 20 minutes max. and will get hot, wait for 30min and then it will run smoothly ie sufficient for me hence i bought it but performance is reverse at start it runs for 7min then wait for 45min till could not start after 60min machine started immidiatly after 2min it turned very hot and stopped i have emptied collectioned container and cleaned but of no use i could not complete my cleaning at Diwali time because after 2 days i have kept quiet started again but faced same problem repeatedly, my purpose of buying your product is not served. Your Head CRC Mr. Mane is very much negligent recd my only two calls after 15 to 20 calls promised to visit but never responded very worst after sales service sorry for reaction. since non use of machine i complained twice by No.[protected] &[protected] after all one technitian visited by the efforts of Mrs.Manisha Mane of aquaguard division visited to my residence inspected the machine run for nine min without giving any load and remarked ok but next when i have again used same problem arised as mentioned above. Now i am fadeup because of wrong representation of Mr Vijay Mane otherwise i would have purchased higher model. Hence i request you to refund my money take your machine back. Regards Mr. Rajendra C Bhise Was this information helpful? | |||
Apr 6, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Feb 04, 2017 Eureka Forbes Customer Care's response Dear Rajendra, I understand your disappointment. Be assured my team at Thane will connect with you soon to address your concern. Regards, Priya Verified Support Mar 05, 2017 Eureka Forbes Customer Care's response Dear Rajendra, I understand that your concern has been addressed. Do let me know for any further assistance. Regards, Priya | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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