[Resolved] Eureka Forbes — easy clean plus vacuum cleaner is not functioning properly

prasann002

from Bengaluru, Karnataka

Address:

560093

The vaccum cleaner i purchased is not functioning properly as the attachment comes out whenever I try cleaning the things. I am really not convinced with the product as the attachment comes out in ni time. I really need an answer for the same as I am not able to use the product at all. I have wasted my money in purchasing it but I will surely not advise any one else to go for it.
Regards,
Khushboo Jaiswal
[protected]

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Aug 24, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2018

Eureka Forbes Customer Care's response Dear Khushboo,

Your issue has been escalated to my service team in Bengaluru. They will get in touch with you at the earliest for further assistance. Request your patience.

Regards,
Piyush

Verified Support

Jul 17, 2018

Eureka Forbes Customer Care's response Dear Khushboo,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Piyush

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Comments

Balasubramaniyan G

from Chennai, Tamil Nadu

For a long time we are contacting to eureka Forbes but they are not sending any service men to our home. We are just irritated by your service.Really we feel very bad of your service.

Eureka Forbes Customer Care's response, Jul 11, 2018

Verified Support

Dear Balasubramaniyan,

Request you to share your registered contact number/customer ID here. I'll have my service team get in touch with you at the earliest.

Regards,
Anita

Eureka Forbes Customer Care's response, Aug 1, 2018

Verified Support

Dear Balasubramaniyan,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita