[Resolved]  Eureka Forbes — eight days and still waiting for any one from the team to respond and attend the concern

Address:

Hyderabad, Andhra Pradesh

Dear Eureka Forbes Team,

1. On 22nd October early in the morning I have requested a service for my aqua guard nano ro. But, you guys never attended that and didn't even care about it.
2. When i raised the issue on your website (dated 23rd october). Your executives didn't bother to contact or at least haven't tried to resolve it
3. When i raised the issue on this portal (dated 24th october). Your executive "THE NOBLE SOUL Ms. ANITA JI" replied me saying the issue has been resolved.
4. When i tried to escalate the issue again on this portal as nothing of sorts what your executive claimed happened.Again Your executive "THE NOBLE SOUL Ms. ANITA JI" came up with a very good story this time saying my phone is not reachable.
5. When i replied her on the very same day regarding the issue, there was no response.
This is my FIFTH COMPLAINT on this portal for the same concern along with this i have raised the same concern on your portal for two times and i have mailed the same concern for two times to the customer care.Don't how many times i have to complain again for your silly mistakes. Instead of having a tag as 'FRIEND FOR LIFE' use the line 'HARASSMENT AND TORTURE FOR LIFE'. Even after providing all the details your executives are coming up with excuses and wrong conclusions without even contacting the customer. When my phone is working perfectly for all my friends and colleagues, why there is a problem only for eureka forbes? You guys are not only wasting my time but, also my money.I would like to know whether you guys wanted to attend the concern or not. If it is a NO then clearly say it here so that i can go to next level by moving to consumer court.

Service Request Number- [protected]
My Mobile Number- 986****994

Regards,
Frustrated and Irritated Customer since FIVE YEARS
Vamsi S