[Resolved]  Eureka Forbes — Emi

Address:New Delhi, Delhi, 110092
Website:www.eurekaforbes.com

I brought eurka forbes water purifier via emi but the deducted emi mor then it's cost from my bank account.i try to contact sales person but she is not supported us and talk abusely.after that I try to contact customer care support they assured me that sales team call u as soon as possible but no one contact us.almost the deducted 20000 extra from my account.
Was this information helpful?
No (0)
Yes (0)
Mar 30, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2017
Eureka Forbes Customer Care's response
Dear Khushbu, ,

This shouldn't have happened. Please share your registered contact no/customer ID. and I shall have my team get in touch with you.

Regards,
Piyush
Verified Support
Jan 30, 2017
Eureka Forbes Customer Care's response
Dear Khushbu, ,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Piyush
Verified Support
Feb 24, 2017
Eureka Forbes Customer Care's response
Dear Khushbu,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Piyush
Complaint comments 

Comments

Before 10 days our water filter filters have been changed but we not getting tasty water.Actually the executive has replaced with another filter which is not with the one we got at the time of AMC.he said the size was big and he replaced with another one.pls look into this ASAP.
Eureka Forbes Customer Care's response, Feb 3, 2017
Verified Support
Dear Customer,

I understand your concern. Please share with me your registered contact no/customer ID and I'll have my team get in touch with you at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Feb 22, 2017
Verified Support
Dear Customer(G3),

I am still awaiting your details. Kindly share the same as it will help me to resolve your issue at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Feb 24, 2017
Verified Support
Dear Customer(G3),

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7768
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information