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Eureka Forbes

[Resolved]  Eureka Forbes — enhance water purifier installation delayed 1month+

Address:Ernakulam, Kerala, 682307
Website:www.eurekaforbes.com

I have purchased your Enhance Water Purifier on 2 Oct 2018 and it was a defected product.After chasing your customer care, I received replacement product 1 week back.But the product is still not installed.How long should I wait to get it installed after purchasing your product 1 month back.The customer service is really pathetic .If this is how you care for your customer, I do not want to buy or recommend your brand anymore.
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Dec 30, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Eureka Forbes Customer Care's response Dear Saily,

I do understand your concern. Please share your registered contact number/customer ID here. I'll definitely have my service team get in touch with you soon to complete the installation of your product.

Regards,
Piyush
Verified Support
Nov 15, 2018
Eureka Forbes Customer Care's response Dear Saily,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Piyush
Verified Support
Nov 23, 2018
Eureka Forbes Customer Care's response Dear Saily,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Piyush
Complaint comments 
1 Comment

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Comments

Our aquaguard is not working properly.Three mechanics were came but they haven't fixed it.So please send a good mechanic who can fix it.
Reply
Eureka Forbes Customer Care's response, Nov 13, 2018
Verified Support
Dear Achyut,

Please share your registered contact number/customer ID here. I'll have my team connect with you as soon as possible to help you further.

Regards,
Priya
Eureka Forbes Customer Care's response, Nov 15, 2018
Verified Support
Dear Achyut,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Nov 23, 2018
Verified Support
Dear Achyut,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya

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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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