[Resolved] Eureka Forbes — equaguard not repaired in warranty period | |||
Hi, I have a complaint against Eureka Forbes. I have purchased a water purifier from Eureka Forbes in month of September 2014. In april 2015 the water purifies stopped working due to some unknown reason. The product is under warranty. I registered a complaint with Eureka Forbes customer care on 15 of apripril 2015. Complaint no. is 81317079. Its been over a month registering my complaint. Event after repeated calls to the customer care, my complaint is not getting addressed. Since April 23, I am calling daily to Eureka Forbes customer care and getting same answer daily that the complaint will be resolved today. But till today it is not resolved. I am very much fed up the service provide by this company. Kindly help in resolving my complaint. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7767
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team