[Resolved]  Eureka Forbes — Eureka forbes amc

Address:	560103
Website:	www.eurekaforbes.com

Hi,

I think the worst customer service, i have seen from any company, so far, is from the eureka forbes.
I made the biggest mistake buying from eureka forbes.
My customer id is [protected].
I bought this ro in ahmedebad.
When we bought this, the sales person ashok.
Stopped taking calls after payment.
For 10 days, he did not respond.
After 15 days, it got installed.
Then, we shifted to bangalore, for re-installing it, it took us 20 days
I don't know, how there customer care works.
They don't even take service request. (called thrice)
Pathetic pathetic pathetic.
Ok, it got intstalled after repeated calls.
Then.. biggest mistake, we did.. we took 1 year amc for rs.4440.
It has got over.. nonone has visited us so far.
They promise 2 free service and some replacments.
I got nothing.
For last 4 months, myself and my husband, receving calls that, we are coming in this saturday, friday... blah, blah...
No one showed up.
And amc is expired for 4440.

Is this a small amount.
I want my amc renewed for another year free of cost.
And give me service this time

Ps: whoever is reading this.. be aware to buy anything from eureka forbes.
Pathetic service and they cheat you with amc money.

They are cheaters in amc, you can see other complaints also.

And trust me, their customer service is worst, when i called again and again to their customer care and repeatedly asked to talk to senior.

One mr, pramod said senior is not available, (mr. pramod, call center does not work without supervisor in a daytime)
Stop lying and disconnected the call.
Then second time, (after 2 mins) another one picked up, said senior is on another line.. and disconnected again.
Ome mahalaxmi did the same

They are big cheaters, nothing else.
According to them, customers are bunch of bad people.

My details
Cust id [protected]
Amc contract 25243189