Eureka Forbes — Eureka Forbes AMC Service delayed indefinitely

Address:Khordha, Odisha

I have been trying to get service done for my aqua guard water purifier (under valid AMC) for last one month. One Mr. Subhash (phone: [protected]) was assigned for service (by Eureka Forbes online customer care). However, Mr. Subhash has been making me go in circles for last one month. He says he is coming with in half and hour and does not turn up. I am unable to get service done by others, as they say, since he is assigned the job, he should do it. Whatever may be the case, my service is not done. Countless hours wasted in complaining to local authorities, online complaint registered in Eureka forbes website (compliant number EOA7864598). The fact that on a busy working day in office, i am taking out time to register this compliant shows how irritated i am.
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Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear alish78, we are sorry to hear about your experience and regret the inconvenience caused to you.

Please allow us to have this checked, we will look into this matter and help you with the best we can.

We request you to give us another chance to serve you.

We have made a note of your concern details, our executive will get in touch with you at the earliest and resolve this issue on priority.

We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues.

Regards,

Eureka Forbes Team

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