[Resolved]  Eureka Forbes — eureka forbes aqua guard water purifier reviva model-service done is not proper

Address:Chennai, Tamil Nadu, 600073
Website:Consumer Complaints

I have been using eureka fobes aquaguard water purifier reviva model for the past one year. Last week one service person came and replaced one cartridge saying its usage was already over. Even after replacement, the water taste was too bad. Our family members felt vomiting sensation when they take that water. I called the same mechanic and said this problem. He asked me to make a call to his office. Then i called to office also. Even after 5 days of frequent calls, nobody is turned up and corrected the problem so far. I don't know what to do. Therefore i am writing this to you to make immediate arrangement and rectify the problem. N. Thangavel, kamarajapuram, chennai - 73.
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Jun 27, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 17, 2018
Eureka Forbes Customer Care's response
Dear Thangavel,

I'll surely assist you with this. Please share your customer ID or registered contact number so that my team can get in touch with you to fix the issue in your product.

Regards,
Anita
Complaint comments 

Comments

Very worst service from eureka forbes.my machine is not working from 20th april & still present day i did not get any resolve option from them.
Eureka Forbes Customer Care's response, May 17, 2018
Verified Support
Dear Vijay,

I'll surely assist you with this. Please drop in your registered contact number or customer ID here. My service team will connect with you at the earliest to rectify the issue in your unit.

Regards,
Anita

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