[Resolved]  Eureka Forbes — eureka forbes aquacare (ion exacense pvt ltd jayanagar)

Address:560011

Last year a person visited my house claiming he is from eureka forbes and he had all the details about me and the product, he told me the filter is going to expire soon and he made me pay for 2 years amc, and on the receipt it was mentioned aquacare, when i asked him he said its part of eureka forbes, today i had representative from eureka forbes visiting my house and he figured it out the filters are fake, local ones and when i showed the receipt, he agreed that its from some third party company called aquacare, my question here is
1. How the eureka forbes customers data is being leaked to these third party?
2. It was my mistake that i blindly believed aquacare guy is from eureka forbes, but when the eureka forbes representative who visited my place also told me they are cheating all customers, and know all the details about this company aquacare, why are you not taking any action on it?
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Feb 23, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2019
Eureka Forbes Customer Care's response
Dear Joes,

Requesting you to share your registered contact number here. It will help me have my team get in touch with you to take this ahead.

Regards,
Anita
Jan 20, 2019
Updated by joesatriani
[protected]
Verified Support
Jan 21, 2019
Eureka Forbes Customer Care's response
Dear Joes,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita
Jan 21, 2019
Updated by joesatriani
This is my phone number. [protected]
Verified Support
Jan 23, 2019
Eureka Forbes Customer Care's response
Dear Joes,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita
Jan 23, 2019
Updated by joesatriani
I am not sure why you are not receiving my phone. I have sent it twice. Please give me your phone number. I'll call you.
Complaint comments 

Comments

My self Nila Ratan Ray, belongs to Bhubaneswar, Odisha, Mob: [protected] paid Rs 3, 500/- for a camera to Mr.Bibekananda Pradhan, sales person working under EUREKA FORBES, Bhubaneswar since 3 month.After several reminder Mr. Pradhan neither returning my money nor supplying me camera

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