Eureka Forbes — Eureka Forbes aquaguard crystal plus ultraviolet water purifier

0 star from my side to this product and the customer service. Reason behind this because...

I bought this product from Amazon and delivered it on 27 January 2022 and got installed after too many call.

I don't have any issue with this installation.

But the main issue is company delivered the product is manufactured in 2019.
It means they delivered me 3 year old manufactured product.

In this today's world who bought 3 year old manufactured electronic item.

I think no one will bought, because in today's world every one wants to buy latest product.

And when I call to the customer service regarding my issue.
I got an ans saying replace or return it.
We can't do any thing.
You purchase the product, you have to deal with it.

That's one issue.

Second one is
I have to call them to register my product on their Eureka Forbes application after calling too many times still I didn't get any response for that too.
I didn't remember but I have call them around 10-12 times just to say that please register my product on your system so that I can use your applications.
I call customer service they took my details and leave it as it is.
Even I gave my details on Eureka Forbes official WhatsApp 2-3 times.
But still no response.

I forget this all issue.
But today 6 March 2022 I got a call from customer service asking me that I am having issue with Eureka Forbes application because your details are not updated in the system.
I said sir I have given my details too many time why it was not updated before.
They said sorry sir.
Please give me one more time I will update it now.

Now I gave them my details this time also.
Let's see what happens now.

So the over all review is this Eureka Forbes company is completely waste of time and money for me.
And the give me alot of tension also which I have never expected from this company.
Was this information helpful?
No (0)
Yes (0)
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7769
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information