[Resolved]  Eureka Forbes — eureka forbes aquaguard water purifier - sending unauthorised technicians who fix duplicate filters

Address:

560077

I have raised a complaint with eureka forbes customer care (In customer care number) [protected] and received sms saying complaint registered (Complaint number-cmpl199882) and one more sms stating our service partnersadiq pasha[protected] will attend complaint shortly. His service person came and told that it is the problem with filter and replaced filter for which i paid rs 3500. After 1 hr the machine stopped working. When i called them they told it problem with motor which require 2500. I got a doubt and called customer care again and they sent a rep who told that the filter replaced is duplicate one. Now eureka forbes saying that i need to pay again for filter and service sine the person visited is not their employee. If the person is not theit employee how did he come when i called customer care and how did i get the message. Request your help to resolve my problem. Thanks priya mob[protected]