Eureka Forbes — Eureka Forbes AquaSure from Aquaguard Smart Plus

Service is pathetic, no action after multiple escalations. We brought this product on 18 Mar 2020. Initial year product and service was fine.
We Renewed once in 2021 paying 4000 which suffices only for 4 service.
Recently again we were consistently receiving multiple calls daily 2 on my and husbands mobile phone to renew AMC.
Our Filter and Cartridge is expired the tank needs cleaning its giving dirty water even insects cockroaches enter their tank. We have paid Rs. 4000 towards AMC Renewal on 3 July 2022, multiple calls 3 escalations. Since then they are giving 1 reason the Cartridge of your model is not available in Mumbai coming from Banglore but no one has yet come to service. They keep saying it will be done in next 2 days but no update back. We need the AMC money back or service done asap. Pathetic Service handling mechanism.