Eureka Forbes — Eureka Forbes Complain No : 82514131. | |||
Hi, I buy a product RO + UV Enhance on dated 17th Sep, 2014 and less than a year the product got damage. I buyed the product after making a search in Eureka Forbes site through Find your purifier by entering the Pincode. If the Purifier candle and carbon are getting damaged less than a year than it is false commitments made by the company. Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Hi,
The problem is due to problem of purifier we have to boil the water on gas and then use it.
The problem is due to problem of purifier we have to boil the water on gas and then use it.
Hi,
Today i talked to escalation head of navi mumbai, As per our discussion that i have to pay for the parts of the purifier which is not acceptable from my side after spending a huge amount to purchase a product then additional amount to be paid to replace the parts.I purchase the product and know the situation is i have to boil water on gas then use it.
So, If the solution is a problem then no issues i will send ur useless product to your mumbai branch(lower parel) by this saturday.
Thank you for the worst service provided till date.
Regards,
Today i talked to escalation head of navi mumbai, As per our discussion that i have to pay for the parts of the purifier which is not acceptable from my side after spending a huge amount to purchase a product then additional amount to be paid to replace the parts.I purchase the product and know the situation is i have to boil water on gas then use it.
So, If the solution is a problem then no issues i will send ur useless product to your mumbai branch(lower parel) by this saturday.
Thank you for the worst service provided till date.
Regards,
Hi Bijay,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your complaint number; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team.