[Resolved]  Eureka Forbes — Eureka forbes crystal plus electric water purifier

Address:Mumbai City, Maharashtra, 400013
Website:www.eurekaforbes.com

Dear sir/madam,

I have buyed eureka forbes aquaguard crystal plus uv electric water purifier on 28th of june. I called on eureka forbes helpline number i. E[protected] on 1st july talk with mr. Pravin ghadge he told me that mechanic will reach in 48 hrs. After 3 days i. E on 4th july i call again at your helpline and talk with laxman tungariya again he ask me to wait for 48hrs, i waited for 2 days.

I call on 8th of july call picked by mr. Raju prasad he gave me a number of technician to call directly [protected]

I called technician on [protected] he gave me another number [protected]
Then i called on [protected] he gave me another number [protected]
Then i called on [protected] then he gave me another number [protected]
Then i called called on [protected] he gave me mr. Mahesh rupnar number which is [protected]
Then i insisted last person whos name is mr. Mahesh rupnar to install it he visited my home today and said that i am not the right person to install this model you call customer care.

This is the scenario till now please suggest me for further procedure what can i do


Aniket shinde
[protected]
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Aug 13, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Jul 02, 2017
Pankaj Talreja's response
My mob no [protected] my name pankaj talreja plot no 177 jaripatka nagpur
Verified Support
Jul 13, 2017
Eureka Forbes Customer Care's response
Dear Aniket,

I've shared your request with my installation team at Pune. Be assured, they will connect with you soon to do the needful.

Regards,
Priya
Jul 13, 2017
Updated by aniketshinde21
My update about my complaint

I again called on eureka forbes customer care on 12/07/2017 still they are saying that installation mechanic will come to my place in two to three days
Complaint comments 

Comments

Water purifier anc given to rakesh koche at nagpur on[protected] to[protected] cheque payment is given to your company but you are not sincere about your services and not given a single service after so many complaints
My update about my complaint

I again called on eureka forbes customer care on 12/07/2017 still they are saying that installation mechanic will come to my place in two to three days

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