Eureka Forbes — Eureka Forbes don't take yearly service contract - worst services

lakshya jain

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I am resident of Mumbai and I have taken yearly service contract for my Aquaguard. On 29th Mar I have registered complaint for service but no one got back till 1st Apr...then again called back customer care to check status...they registered new complaint and gave me regional head number...called him 3-4 times..always he tell by today end of day your work will be done but no action. Till 8th Apr I have registered 4 complaints[protected], 75740434, 75788255,[protected] and no one got back from Eureka Forbes. They are just bothered of taking money for service in advance then providing services. Take service contract from Eureka Forbes only if you have extra money and time to follow up.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear lakshya jain, we are sorry to hear about the experience and deeply regret the inconvenience caused to you.

We assure you of fulfilling the terms of the AMC in an adequate and timely manner

In order to solve your issue and prevent this problem from occurring again, we require your cooperation.

We request you to give us another chance to serve you with the best we have.

We have made a note of your concern details.

Our executive will fix an appointment at your convenience and resolve this issue at the earliest.

You can also write to us at [protected]@eurekaforbes.com.

We once again are truly sorry for the trouble you had to face.

Regards,

Eureka Forbes Team

Dont Ask

from Mumbai, Maharashtra

After reading the other responses too it is simply, Copy Paste Answers..:(