[Resolved]  Eureka Forbes — eureka forbes fake promises made during purchase of aquaguard purifier

Address:Chennai, Tamil Nadu, 600117

I have purchased aquaguard magna nxt through credit card payment through chennai nandambakkam trade center. During the time of purchase your sales executive promised me of one watch (Not provided yet) and havn't provided any receipt for that (Given on fake receipt). I've complaint call center still no response from them. Sales execcutives person govindaraj (Emp no :[protected] mobile no:[protected] & vishnu mobile no :[protected] not at all responding. When they were selling they informed us anually maintence free & only filter need to change per year, that too cost 1325 only. But when installation person telling the different story. Pls don't promise that ur company can't full fill. Higly disappointment and unsatisfied for this whole process.
Was this information helpful?
No (0)
Yes (0)
Oct 25, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Sep 11, 2018
Updated by Godwin Mohan
Still issue hasn't resolved. But i could see complaint as resolved. Kindly do the neeful
Verified Support
Sep 12, 2018
Eureka Forbes Customer Care's response
Dear Mohan,

I do understand your disappointment. Please share your registered contact number/customer ID here. I'll definitely have my team get in touch with you soon to assist you further.

Regards,
Anita
Sep 13, 2018
Updated by Godwin Mohan
My Contact No :[protected]..
Verified Support
Sep 14, 2018
Eureka Forbes Customer Care's response
Dear Mohan,

Please re-share your registered contact number or customer ID via message as the details provided by you are showing protected. It will help my team to assist you further accordingly.

Regards,
Anita
Sep 14, 2018
Updated by Godwin Mohan
+91 [protected]
Sep 14, 2018
Updated by Godwin Mohan
Nine eight four zero six five four five two five...
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7768
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information