[Resolved]  Eureka Forbes — Eureka forbes nano ro water purifier

Address:	Mumbai City, Maharashtra, 600058
Website:	www.eurekaforbes.com

My registered mobile number is [protected], on 1st July itself I have raised complaint about my "Eureka forbes nano ro water purifier" for service request however still now no one has visited my place to solve the issue.
I have been calling to CC to acquire my service request reference but every time they are saying application issue and not able to provide the reference number.

I am not even able to escalate the case due to lack of reference number.

I am not been able to use my water purifier due to leakage issue and due to poor support its been delaying. Its now almost a week.

Every time I am calling CC they are saying today it will resolve but issue never address.

is this Eureka's customer deserve? Not getting single support for a week. So this is why we should by your products?

However for some reason today I got call from Eureka technician and they asked whether it is under warranty, when i said it is under warranty then they said there is no technician available.

However when i said i want to buy extra filters they immediately said they will visit within one hour and.
They are also overcharging for filters..saying its 1250 when i checked its price its 250-300..

I am really shocked with the level of service provided by Eureka thoughts Eureka has some standard.

Never ever faced any problems with any other brand of product so far like this...

I am really regretting that I bough Eureka, ., i should have bought other brand..

why Eureka is not able to provide service in the place like chennai...then what about other non-metro city?