Eureka Forbes — Eureka Forbes No Service in spite having AMC

Have Lodged complaint No. [protected] on[1st October) for not functioning of water purifier, company Technician visited on[2nd October) and informed that a part named PCB requires change and will be replaced in 6 days. After that company is not bothered to replace the part and till today machine is not working. In spite of calling several times and sending several escalation emails company is not responding. I have AMC with the company for the period from 13/07/20 to 12/07/21. My customer code is [[protected]).