[Resolved] Eureka Forbes — Eureka Forbes Not done mandatory service of aquaguard water purifier

Viraj Nemane

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 400601
Website:	www.eurekaforbes.com

Customer id [protected]. Message received on mobile on 22/03/2017 that mandatory servicing of my water purifier will be done by technician in april.
No one came till now. Have called up many times and have tried to escalatethe request via website. Nothing has worked for me. While buying i was promised a lot of things regarding after sales service. But the actual picture is very much opposite. Very poor after sale service.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jun 23, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 11, 2017

Eureka Forbes Customer Care's response Dear Viraj,

I have escalated your concern to my team at Thane. They will soon connect with you to address the same.

Regards,
Priya

Verified Support

May 23, 2017

Eureka Forbes Customer Care's response Dear Viraj,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Priya