Eureka Forbes — Eureka Forbes Not responding to complaints

My customer id :[protected]

Service Request :[protected]

Name : Sivakumar
City : Coimbatore

The problem is my RO water purifier output tds is more than the expected. ie input tds is 570ppm and the output water tds is 99 ppm. Due to that water taste is very bad and not able to drink .

This problem started from day 1 after the AMC performed on March 2022.Before the AMC everything was working fine.

Now We couldn't use the RO system after AMC. we are buying the CAN water from outside for drinking purpose. We are suffering!

Initially I informed to service engineer but he couldn't able to fix this issue(he couldn't find the root cause of the issue) and after that I escalated to the Deepa.[protected]@eurekaforbes.com as a first level escalation but after that also there is no improvement.

Till now Nobody from the service team is contacting me to give solutions.

Finally I am helpless .

I am loosing my hope in Eureka fobes Service.

Finally I request you to consider this has High priority escalation ticket and send some experts to fix this issue quickly.

Best Regards
Sivakumar