Eureka Forbes — Eureka Forbes - Pathetic Service Experience; Repeated BAD experiences

Address:

Pune

I have RECENTLY renewed the AMC FOR WATERPURIFIER (I have been back to back as and when it expires). A very small problem with my water purifier (COMPLAINT CM-[protected]) is NOT resolved despite o[censored]rgency, multiple follow ups, multiple complaints, complaint escalations etc. This is NOT the only complaint. I was asked to cancel earlier complaints for the same issue. The issue is there since last 10 days. The issue occurred after so called service to clean my water tank.

Eureka Forbes service has HIT lowest possible level. This is NOT just based on my most recent experience. This is a consistent BAD experience and follow ups that need to be done to solve smaller problems.

IT'S FRAUD FOR SURE !! Service centers are ONLY MACHINE CLEANING PEOPLE THAT WOULD USE OUR OWN MATERIAL TO CLEAN THE MACHINES ! AND THATS PERIODIC SERVICE ! FOR WHICH WE PAY THOUSANDS OF RUPEES !