[Resolved] Eureka Forbes — Eureka forbes poor service

arif3918

from Ahmedabad, Gujarat

Address:	Ahmedabad, Gujarat, 380001
Website:	www.eurekaforbes.com

On three to four month ago, i bought your product (elegant ro)

My services request no [protected] of 25 october 2016. regarding ro elegant.
There is no response to my many requests, your manager and service staff are totally uncooperative.. not even a call. they don't take call also.

Still your company executive is not come

Thank you in anticiapation of positive response.

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Nov 28, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Eureka Forbes Customer Care's response Hi Arif, this is definitely not the kind of experience I want our customers to have. My team at Ahmedabad will connect with you at the earliest to get this checked.

Regards,
Seema

Verified Support

Dec 01, 2016

Eureka Forbes Customer Care's response Hi Arif, I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Seema

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Comments

viniti dalmia

from Kanpur, Uttar Pradesh

I have an aqua guard of eureka forbes i even have an amc for the product they did not do the service on time and i am calling them for one week still no response they are down to harrassement they do not provide any information nor do they conduct the service i have spend hundred of rupees on telephone alone and my amc money is also a waste.

Eureka Forbes Customer Care's response, Nov 2, 2016

Verified Support

Dear Customer,

Thank you for reaching out to us. Please share your contact no./ request no./ customer ID and I'll get this arranged at the earliest.

Regards,
Leena