[Resolved]  Eureka Forbes — Eureka forbes prime water purifier.

Address:New Delhi, Delhi, 110024

Our worst nightmare, and the worst product bought by us, we bought these prime model 1 year back, the salesperson in the shop misguided us to buy thise prime model, after installing, from the first day we complained about the model, but the engineers who visited our place, they told us we are doing our best to resolve your problem, but for last one year, after numerous complains and many visits of different engineers nothing has happened, now after one year Mr Rishi Sikka (Area sales supervisor) New Delhi, Lajpat Nagar area told me sir we are sorry we cannot do anything about it, and thise Mr Rishi Sikka is really rude, don't know how to talk to a lady, he was literally shouting upon my wife over cell phone, we hope these kind of people are to be punished, but still the problem are same, still the quality of water is really bad. So please solve thise matter in urgent basis.
Subhajit Majumdar, Swati Majumdar.
Mob: [protected].
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Apr 11, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2017
Eureka Forbes Customer Care's response
Dear Swati,

This is surely disappointing. I've made a note of your issue and have forwarded the same to my team at Delhi. Be assured they shall connect with you soon.

Regards,
Piyush
Verified Support
Mar 08, 2017
Eureka Forbes Customer Care's response
Dear Swati,

I've received an update that your issue has now been resolved. Do let me know for any further help.

Regards,
Piyush
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