[Resolved] Eureka Forbes — eureka forbes reviva aquaguard | |||
I have requested for filter change for my eureka forbes reviva aqua guard. Service person who came to change the filter, came with open parts of the filter. I objected the same that why company product is not packed. He gave some excuses about gst etc. That evening i got a call from mr. Vijay (Another person from eureka forbes) and he told me that there is some problem going on due to gst implementation and he will make sure that my filters are replaced in one month. This happened on 5th july 2017 and he asked me to wait till 1st august 2017 and i will get my filters replaced. Its been 26 days since than and now mr. Vijay is not picking my phone. Please help me to get my filters replaced with original company product. Was this information helpful? | |||
Oct 12, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 Eureka Forbes Customer Care's response Dear Nishant, Kindly share your registered contact number/customer ID here, so that my team can get in touch with you to address your concern. Regards, Anita Verified Support Aug 30, 2017 Eureka Forbes Customer Care's response Dear Nishant, Thank you for sharing your details. My service team will contact you at the earliest and resolve your issue. Request your patience in the meantime. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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post filter change by one of your representative on 19 Aug water is leaking from all corners of the aquaguard
Worst part is the toll free number ([protected]) does not work