[Resolved]  Eureka Forbes — Eureka forbes tornado vacuum cleaner

Address:

600035

Hello,
I have been calling up the customer care for the last week and a half regarding my vacuum cleaner not working. Everyday i get the same reply saying "we shall get back to you today" and no one bothers to call back. Prior to that the product was kept with the technician for almost three weeks and he claimed that the motor has to be bought in from mumbai. After three weeks he returned the product as it was without changing the motor and said that in case it stops working again please contact us. Its been more than a week now that i have been calling every possible number to no avail. The technician now says that due to gst problems we still haven't received the motor. Please look in to this matter urgently.in case you can't fix it i want a replacement as the product is still under warrantee