[Resolved]  Eureka Forbes — Eureka Forbes vacuum cleaner

Address:560068
Website:www.eurekafobs.com

I brought Eurekafobs Vacuum Cleaner, Brought before 6 months back, I tried and call customer care call centre the response was very bad, at last I got a Service executive to my place while he is taking my device, I asked for a slip, he answered there will be no sleep given to customer while taking for service you can believe and give or keep it yourself, this was the answer from service executive, after a couple of days. I called service people they didn't respond for my call, this incident happened in Bangalore, near Begur, Ravi was the Service Head, At last I called South head Mr Mohan and he told the problem will be fixed within 24 hours but after a week I texted him on what's up. And called in many times but no proper response I tried keep on calling him but at last one day he picked the call and had conference with some service executive then also no response South head Mr Mohan is not a perfect gentleman for the post as South that of Karnataka, It was five days 10 days month has passed but still no response I tried many ways but no proper response from any service people, kindly Indian customer and my friends please do not experience with Eurekafobs waste of money when buying the product they come to our place many time when product is been sold out when you're in problem take won't even listen to your words your feelings hardly heard money will go waste it is up to you to decide yourself don't get cheated because I got cheated and you should not thank you regards thanks for reading my feelings
Was this information helpful?
No (0)
Yes (0)
May 7, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2017
Eureka Forbes Customer Care's response
Dear Baptist,

I understand your concern. Please share your registered contact number/customer ID and I'll have my team to get in touch with you to address the same.

Regards,
Anita
Verified Support
Apr 03, 2017
Eureka Forbes Customer Care's response
Dear Baptist,

I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.

Regards,
Anita
Verified Support
Apr 05, 2017
Eureka Forbes Customer Care's response
Dear Baptist,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Anita
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7768
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information