[Resolved] Eureka Forbes — eureka forbes - water purifier

ks1812

from Delhi, Delhi

Address:

Thane, Maharashtra, 400615

I have purchased eureka forbes - water purifier, 15 days ago.
On 9th aug-19, it stopped working and the power was not coming.
I have raised the complaint in the morning at 8:09 am on 9th aug-19 and followup with several times then they send the technician and he said he is unable to resolve the issue today and will come tomorrow at 12 pm.

Again i called to the customer care, they are not able to tell me what happened. This is really very pathetic and unable to digest.

Please rise an action against eureka forbes.

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Oct 5, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

Eureka Forbes Customer Care's response Dear Customer,

I'll surely assist you with this. Please send in your registered contact number/customer ID here so that my service team can connect with you at the earliest.

Regards,
Anita

Verified Support

Aug 21, 2019

Eureka Forbes Customer Care's response Dear Customer,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Anita

Verified Support

Aug 22, 2019

Eureka Forbes Customer Care's response Dear Customer,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Anita