[Resolved] Eureka Forbes — eureka forbes water purifier complaint | |
We have purchase water purifier and installed in my house. We have made a service request no. [protected] on 12.06.2018 but the person mr. Imran mondal and other came and only temporary made a correction. We again made a service request and also after telephonic discussion from your department a request no was [protected] allotted. The person came and says that we the company has no parts which is out of order and you are bound to bear this and it will run such condition only. If your service engineers are unable to rectify the defect in four complaint so you are requested to take back your machine immediately from my house because the persons whom you have given service contact not behaving and giving proper service. I have also spoke over phone in your office but i have received only the word from them "sorry". Which will not help me in any way hence you are thankfully requested to take your machine back as a gift from me. Thanking you, Shiv ratan joshi Flat a 702, Suncity 105/1, bidhan nagar road, kolkata 700067. Was this information helpful? | |
Jul 21, 2018 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jun 14, 2018 Eureka Forbes Customer Care's response Dear Ratan, I do understand your concern & the same has been escalated to my team in Kolkata. Be assured they'll surely get in touch with you at the earliest to do the needful. Request your patience in the meantime. Regards, Anita Verified Support Jun 19, 2018 Eureka Forbes Customer Care's response Dear Ratan, As per the recent conversation you had with my representative, I understand that your issue has been resolved. Do get back to me if you need any assistance in future. Regards, Anita | |
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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