Eureka Forbes — Eureka Forbes WDX2 Vacuum cleaner

Address:

4th Phase Balaji Layout Opp. To Muneshwara Temple Road Ramagondanahalli

I am using ur products from decades.
Now latest I have purchased WDX2 Vacuum cleaner Dec 2020.
Now suddenly it has stop working.
I raised a service request and technician also attended but the reason was so silly.
The power cord not working properly so it has to be changed i.e, the full roll or full length along with the unit attached. My problem is we r using once a while also for indoor use only. Then how the power chord has problem inside itself?
Not satisfying the quality of this.
Also I need to pay both service charge and also the chord unit cost.
Very unfortunate 😕