[Resolved] Eureka Forbes — eureka technician damaged (water flooding in my house) my aquasure nano r0 ro | |||
Hi eureka team, Customer code - [protected] Sub : eureka technician vijaya arya b. S. Damaged (Water flooding in my houe) my aqua sure nano ro based on service request -[protected]. Based on service request-[protected] on 7th apr'19, today at 12.45 pm ist eureka technician vijaya arya b. S. Visited my house. After his service, water leaking continuously in my hose, looks to me he damaged aquagaurd due to which water leaking. After noticing issue tried to reach technician vijaya arya, but he is not responding my request. After failed to go any response, 3 times tried to reach customer care for earliest resolution today as water flooded into my house (Aquaguard not usable condition), even after multiple reaching only new complain id - [protected] created but so far no response from any one for issue resolution. Looking forward your immediate resolution. Regards, Harishankar Was this information helpful? | |||
May 19, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Apr 14, 2019 Eureka Forbes Customer Care's response Dear Harishankar, I've shared your concern along with your details with my team in Bengaluru. Be assured, they’ll connect with you as soon as possible to address the same. Regards, Anita Verified Support Apr 16, 2019 Eureka Forbes Customer Care's response Dear Harishankar, I've received an update that your concern has been resolved. Do let me know if you need any other help. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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I have informed my team in Noida about your request. They will surely get in touch with you at the earliest to service your product. Request your cooperation.
Regards,
Piyush
As per the recent conversation you had with my representative, I understand that your issue has been resolved. Do get back to me if you need any assistance in future.
Regards,
Piyush