[Resolved] Eureka Forbes — Euro Clean Wet and Dry vacuum cleaner

Tanvi Raichura

from Salem, Tamil Nadu

Address:	Coimbatore, Tamil Nadu, 641011
Website:	eureka forbes

I have bought the above cleaner before Diwali at Coimbatore.

I am not at all satisfied.

I have complained 2 weeks back. Nobody had come to rectify . But only say that we are coming. Is this a way treat customer?

Even a free gift promised is not received through your sales man.

My money Rs 15000 is blocked. If it is not rectified to my satisfaction, I will be constrained to go to your office and dump the cleaner.

I await your acion.

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Mar 6, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Eureka Forbes Customer Care's response Dear Tanvi,

I am disappointed to note this. Please share your registered contact no/customer ID & I will have my team get in touch with you at the earliest.

Regards,
Piyush

Verified Support

Jan 31, 2017

Eureka Forbes Customer Care's response Dear Tanvi,

I am still awaiting your details. Kindly share the same as this will help me address your concern at the earliest.

Regards,
Piyush

Verified Support

Feb 03, 2017

Eureka Forbes Customer Care's response Dear Tanvi,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Piyush