[Resolved]  Eureka Forbes — euro vigil security system installed and no service since almost 2 years.

Address:

Vikas Nagar society, tandalja rd,, O. P. Road, Vadodara, Gujarat, 390020

We installed their security system in 2014. It worked quite well for a few months but has stopped working since past 2-3 years. Despite complaining to everybody we could contact and mailing everywhere and also getting conformations of the receipt of our mail no body has come to visit or repair the system. Also, what is funny is - if we go to the website and put an enquiry for a new system they respond quickly. This goes on to show that they are very much interested in selling the products everywhere even at places where they cannot provide any service. But the whole point of having a security system is that it should work and the service we get in case of any unforeseen situations which threatens the security of one's home. The cost of purchase was pretty high and we have also not got any return on that cost. So would highly discourage anyone looking to buy eureka forbes security system. They had a good product but absolutely zero service which makes the system completely useless.