[Resolved] Eureka Forbes — executive charged 1000 rs extra than the mrp on the box

madhu.bangera

from Mumbai, Maharashtra

Address:

Dakshina Kannada, Karnataka, 575008

We have purchased dr aquaguard nrich uv at mangalore, karnataka. Though the printed mrp and the bill is for 12, 990/- the executive charged us rs 1000/- in cash and didnot provide any bill for that. When asked on why he had charged us extra he said the rate printed on the box and bill was a buy back rate and not the mrp.

Executive's name: yajnesh acharya (Mangalore, dakshina kannada)
Ph no given by him: [protected]/ [protected]

This is clear case of cheating.

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Apr 30, 2019

Complaint marked as Resolved

Firm has contacted us and resolved the issue by providing detailed bill of the said amount.

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2019

Eureka Forbes Customer Care's response Dear Madhu,

Request you to share your registered contact number/customer ID here. I'll have the relevant team connect with you soon for further assistance.

Regards,
Piyush

Apr 28, 2019

Updated by madhu.bangera Customer code: [protected]

Apr 28, 2019

Updated by madhu.bangera Purchased in the name of Shakunthala Bangera

Apr 30, 2019

Updated by madhu.bangera Issue has been resolved. Thank you