[Resolved] Eureka Forbes — extend warranty equal to the period of machine breakdown due to your fault during the warranty period.

vasusrd

from Hyderabad, Telangana

Address:	Medak, Andhra Pradesh, 502295
Website:	www.eurekaforbes.com/water-purifier

1) firstly, eureka forbes is not registering me as their registers customer.

2) the machine was under breakdown and not attended promptly for 4 times causing a total breakdown of 60 days.

3) so, i am requesting you to extend warranty for a period of atleast 60 days and pay me some amount as compansation for the inconvinience caused by you and forced us to drink unsafe water and subjected to mental tensions.

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Dec 24, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Eureka Forbes Customer Care's response Dear Customer,

I will need your registered contact number or customer ID to look into the issue you're facing. Kindly share the same so that my team can connect with you.

Regards,
Anita

Verified Support

Nov 21, 2017

Eureka Forbes Customer Care's response Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita